Simplero VA support Retainers
Simplero Service and Support Retainers to give you the technical assistance you need every month.
Your time and energy are invaluable. Juggling between your business operations and understanding the intricacies of a platform like Simplero can be overwhelming. That's where we come in. With our monthly and weekly Simplero Service & Support Retainers, you gain not just technical support, but a dedicated partner committed to helping your business flourish without the tech headaches.
Say goodbye to wasted hours and hello to seamless operation.
“The BEST I have ever worked with. Organised, thoughtful, strategic and gets stuff done quickly. Plus kind to work with.”
Debbie
Spiritual & Business Coach
“Fantastic in supporting me with building my website and developing my membership site, email list, lead magnet etc into Simplero. I was referred from two separate sources who now have very successful membership sites in Simplero and continue to use O+G for support and ongoing strategic planning.”
Amy Gray
Leadership Coach
““I first came because I was not getting the results I wanted. I have to say that I found the advice to be PURE GOLD. I found the process of working with them to be Awesome. No BS. Prompt. Friendly and professional. I would recommend.”
H Marshall
Health Coach
Why Choose Our Simplero Support Retainers?
Expertise at Your Fingertips
Our team consists of Simplero specialists with years of hands-on experience. We've seen it all, fixed it all, and now we're here to ensure you never have to go it alone.
Flexibility that Suits You
Whether you opt for our monthly or weekly packages, we offer tailored solutions that fit seamlessly into your business schedule.
Proactive Maintenance
Don't wait for issues to interrupt your workflow. Our team conducts regular audits and maintenance activities to ensure your Simplero system remains in optimal condition.
CUSTOM SOLUTIONS
We don't believe in one-size-fits-all. Our services are customised to meet the unique needs of your business.
Common things we do for Simplero clients
By offloading these tasks to our experienced Simplero professionals, you can channel your efforts where they matter most. With us handling the technicalities, you're free to provide the exceptional service your clients expect and deserve.
If you're a coach or consultant, you're in the business of transforming lives and organisations, not troubleshooting software. Here's what you can leave to us, freeing you up to concentrate on your core services:
- Automated Client Onboarding
Your first impression counts. Let us set up automated onboarding processes within Simplero, ensuring your clients have a smooth and professional introduction to your services. - Course & Content Management
Updating your courses, modules, and training materials should be a breeze. We'll manage your content so you can spend more time creating it. - Email Campaigns & Newsletters
Staying in touch with your audience is crucial, but crafting emails and newsletters takes time. We’ll handle the set-up, scheduling, and delivery for you. - Membership Site Creation & Management
We build and maintain your membership sites, creating a secure and engaging space for your clients to connect and learn. - Landing Page Creation & Optimisation
Capture more leads with professionally designed landing pages, optimised for conversions and aligned with your brand - not the standard templates.
- Payment & Subscription Handling
Whether you offer one-time consultations or recurring coaching sessions, we manage your payment gateways and subscription options, ensuring a seamless transaction experience for your clients. - Analytics & Reporting
Understanding your client engagement and course performance is essential. We’ll take care of collating and presenting all the metrics you need to make informed business decisions.
- Event Scheduling & Management
From webinars to one-on-one sessions, we'll oversee your event set-up, reminders, and follow-up communications, ensuring you can focus purely on delivery.
- Database Cleaning & Segmenting
Let us refine and organise your client data, enabling more targeted and effective communication strategies.
“It’s like everything I can think of for my business, you are just there getting it done for me. I don’t know how I could do business without you now. Uber grateful as usual and in awe of your intuition and initiative.”
Tammy Guest
Business Mindset Coach, Naturopath & Author
“My business is 1000 times more organised now that you have upgraded, upscaled and made everything about my online business better. I have more confidence in how I can reach my audience and my workshops, lectures and sales are hitting levels that I didn’t know I could achieve so quickly. I am forever grateful, they have literally changed my life/business for the better in every way!”
Kira Sutherland
Sports Nutritionist/Naturopath & Astrologer
“There’s too many wins to count with how much my business has grown. You really feel supported in the whole process which just makes you feel so much less isolated in the process and so much more confident in the results that you’ll achieve knowing someone with so much knowledge, so much attention to detail, is so focused on your business and your goals.”
E Banks
Naturopath
our simplero superstars
Each retainer is assigned a primary support assistant so you have a consistent point of contact.
Retainer utilisation includes:
- Development
- Implementation
- Management
- Meetings
- Email support
- Requests and questions
- Process documentation
- Training
We operate from our own project management application, time-tracking, task visibility and retainer utilisation is available to you as the client.
simplero service + support retainers
Don't let technical hurdles stall your business growth. Trust in our Simplero Service & Support Retainers to lift the burden and free you to focus on what you do best—running your business.
Book in now to start your journey towards effortless Simplero setup and management.
Frequently Asked Questions
HOW DO I SIGN UP FOR A SUPPORT RETAINER?
You can book in right now using the buttons below, or you can book a discovery call and one of our team members will be in touch to discuss your specific needs and how we can best assist you.
CAN I SWITCH PACKAGES?
Absolutely, we offer the flexibility to switch between plans to better accommodate your business needs if we have the capacity to accommodate.
DO HOURS ROLL-OVER IF UNUSED?
Unfortunately no as this can create capacity overload in the following periods. We encourage you to book the service plan that most commonly fits your needs each week/month.
What level of technical expertise is required to work with your team?
No technical expertise is required on your part. Our team is equipped to handle all the technical aspects of Simplero, so you can focus on your coaching or consulting practice.
Can you assist with migrating from another platform to Simplero?
Yes, we offer comprehensive migration services to ensure a smooth transition from your current platform to Simplero with minimal disruption to your business. This would not be a retainer, it would be a one-off project. Contact us for a quote.
Do you offer training or tutorials on how to use Simplero?
While our primary service is to manage Simplero for you, we can provide customised training sessions or resources to help you understand the platform better if desired.
Is there a minimum commitment period for the retainers?
Our retainers are designed to be flexible. While we do have a minimum commitment of 3 months, you are not locked into a long-term contract after that period and can choose a plan that best suits your needs or cancel at any time after the minimum term is served.
How quickly can I expect responses and resolution to issues?
Our team is available on weekdays, and we aim to respond to all queries within 24 hours. Issue resolution times can vary based on complexity and capacity on the day but we strive to resolve all issues promptly. Regular contact times with your designated Simplero VA will be arranged directly with them on onboarding.
Are there any additional or hidden fees?
Our pricing is transparent and all-inclusive, detailed in the pricing table. There are no hidden fees; any additional services requested outside the retainer scope will be quoted separately and must be approved by you before commencement and billing. Please note, fees do not cover Simplero subscription or any other third-party support.
Can I customise the services included in my retainer package?
Absolutely, we're happy to tailor our services to fit your specific needs. Simply discuss your requirements with our team to create a customised retainer package.
How much can be achieved within the hours available?
As a guide, you can expect the following: Email setup from existing copy 15mins, Emails written for you 30-60min each, Landing Page 1-3 hours, Sales Page 3-5 hours, Webinar Setup & Conversion to Evergreen 5 hours, Launch 10+ hours.
Unsure on if we will be a good fit for your business?
Contact us to discuss your Simplero needs and find out how we can help you.